We build the AI that runs your tobacco floor.mine site.workshop.hotel or lodge.restaurant.haulage fleet.head office.
We build the software and physical systems that help businesses run better, from AI agents, CRM and workflow automation to computer vision, tracking, access control and connected equipment in the field.
One engineering team, built in Harare for businesses across Zimbabwe and Africa.
Eigenstate works across the entire operation, from the software and workflows that run the business to the environments where the work actually happens.
We build both. More importantly, we connect them.
Customer conversations, CRM, payroll, finance, documents and internal systems can work together with vehicles, facilities, machinery, sensors and people as one intelligent operating system.
Zimbabwe-built technology for real business challenges
Fourteen systems, one operating layer, physical and digital.
Physical operations01Industrial computer vision
Plant security, facial recognition access control and anomaly detection on the CCTV you already own.
Tobacco floors02Tobacco grading vision
A camera-based second opinion at every grading table: a suggested grade, a photographic bale record and contamination alerts at intake.
Physical operations03Operational & fleet tracking
BLE tagging on site and live vehicle tracking on the road: geofenced routes, fuel-loss alerts, driver risk scoring.
Hotels & lodges04Hospitality operating system
Reservations, room status, housekeeping, restaurant and bar ordering, stock, events, payments and one guest inbox.
Restaurants & bars05QR ordering system
Customers scan, browse the menu, order and pay from their phone, while your team receives orders instantly and spends less time on manual service.
Head office06HR & payroll automation
Clock-ins from the floor roll straight into payroll, with your rules applied and approvals over WhatsApp.
Customer operations07AI agents & WhatsApp
AI callers, receptionists and assistants that answer, qualify, quote, book and route from verified systems.
Sales08InOne CRM & sales
Pipelines, funnels, follow-ups, appointments, reviews, invoicing and campaigns, with one inbox for every channel.
Back office09Workflow automation
We connect the tools you already pay for so a lead, ticket, invoice or booking moves itself to the right person.
Back office10Documents & invoicing
Invoicing, quotes, e-signatures and document validation generated from real records, delivered on the customer's channel.
Distribution & retail11Ordering & reseller platform
A customer ordering site, reordering, and a reseller network with attribution, commissions and payouts.
Finance & advisory12Personalised video reporting
A personal narrated video for every customer, generated from your own data, with the figures untouched by the AI.
Marketing13AI search & automated newsletters
Be the name AI assistants recommend, then keep the audience with newsletters built from your data.
Coming soon14Franchise operating system
In development: playbooks, reporting, staff support, marketing and multi-location workflows in one AI-enabled platform.
Things an operation cannot do today
Each line is a real request we get. The left is how it works now. The right is what the system does instead.
Know where the diesel went
Find the vehicle on the floor
Control who gets through the gate
Answer a customer at 23:00
Close a payroll run without a spreadsheet
Grade leaf the same way every shift
Know what is left behind the bar
Chase the quote that went quiet
Stop retyping invoices
One operating layer, shaped to each sector
The same stack, tuned to the realities of the work, applied where the money is actually made.
AI that runs inside your business must be accountable
Dependable, controlled and governed. The principles every deployment is built against.
Customer, employee and operational data stays within the environment or dedicated tenant defined with you, with agreed retention and access controls.
Systems are designed around controlled access, defined permissions and the principle that automated actions follow approved business rules.
AI operates against verified information and defined rules. When a request falls outside those rules, the system escalates rather than guesses.
Automation does not remove people from important decisions. Exceptions, sensitive actions and escalation cases stay under human control.
Systems are designed for real operational conditions, including network interruptions, hardware failure and unavailable third-party systems.
You know where your data is stored, who can access it and what controls apply to its movement.
Tell us what runs your operation
A mine site, a workshop, a lodge, a haulage fleet. A 15-minute discussion to understand the problem, the infrastructure you already have, and the automation opportunity.